PREORDER POLICY

OVERLYUSA PREORDER POLICY

1. Preorder Overview

• All hoodies listed under our preorder section are not immediately available for shipping. By purchasing, you understand that you are reserving your item in advance.

2. Shipping & Delivery

• Estimated Timeline: Due to production schedules and high demand, please allow 4–8 business weeks for your preorder hoodie to be produced and shipped.
• You will receive an email confirmation once your order ships, and any tracking information (if applicable) will be provided.

3. All Sales Final

• No Refunds: Because these items are made specifically to order, we do not offer refunds on preorder purchases.
• If you receive a damaged or defective item, please contact us at @OVERLYUSA so we can address the issue.

4. Guaranteed Delivery

• We guarantee that every preorder hoodie will be produced and delivered to our customers. We kindly ask for your patience during this process.

5. Updates & Communication

• All official updates regarding production, shipping timelines, or potential delays will be posted on the Overlyusa brand page. We encourage you to check there for the latest information.
• For additional questions, please reach out to our customer support team at @OVERLYUSA.

6. Agreement

• By placing a preorder with Overlyusa, you confirm that you have read, understood, and agree to the terms outlined in this policy.